Additional Support

At CTQ, our classes are smaller, training can be individually tailored, and more attention can be given to each student.

We offer a variety of services for those who require additional support:

  • Course Selection. Assistance for those who need help choosing the best qualification for their career aspirations.
  • IT Technology – Students can be provided with access to Tablet/Laptop and Wifi if required.
  • Financial assistance (visit our Student Funding page for more information).
  • Careers and further education pathways advice
  • Mentoring

We will attempt to support you in your studies; this could be through additional coaching or mentoring or through any other identified way. All Learners completing a Qualification will complete the “Language Literacy and Numeracy form” for CTQ to assess and provide the necessary support where required. 

We Strive to provide you with the very best support and assistance whilst guiding you to the completion of your qualification.  CTQ maintains a high standard of current documentation, good service and provides quality Trainers/Assessors . 

If you require additional assistance contact us on 1300 270 539 to discuss how we can better assist you with your studies.



Professional Support

Below are a range of resourses that students may find helpful for their studies and career.

  • Smart and Skilled offer training for those requiring additional support. Visit the Smart and Skilled website to see the FEE-FREE foundation skills they offer in reading, writing and numeracy.
  • Australian Apprenticeships Resources for Students. Tools & resources to assist students researching apprenticeship & traineeship career pathways.
  • Apprenticeship and Traineeship Information for Job Hunters. Apprenticeship & Traineeship information as well as job hunting details to assist you in your journey.
  • Language, Literacy and Numeracy Supplement. An extra payment may be available each fortnight while you’re improving your skills in the Skills for Education and Employment program. For more information visit Services Australia.
  • If you’ve experienced discrimination in New South Wales, you can lodge a complaint with Anti-discrimination NSW. For more information about their services and the different types of discrimination visit their website.
    Anti-discrimination NSW offer information in 22 community languages, complaint forms in 22 community languages, videos with Auslan interpreters, easy read guides for people with intellectual disability and Fact sheets.

Personal Support

Below are a range of personal resourses that students may find helpful.

  • NSW Mental Health Line – 1800 011 511
  • NSW Crisis Accommodation Support – 1800 152 152
  • NSW Emergency Services – 000
  • Beyond Blue – 1300 22 4636
  • Lifeline – 131 114
  • Suicide Call Back Service – 1300 659 467
  • MindSpot – 1800 61 44 34
  • Qlife – 1800 184 527
  • MensLine Australia – 1300 78 99 78
  • NSW Refugee Health Service – (02) 9794 0770
  • Translating and Interpreting Service (TIS) – 131 450
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